Closing a Chapter: saying goodbye

It is with very mixed feelings that I am announcing my imminent departure from AOL: my last day with the company will be this Friday, March 5. It’s been 8 years, a long wild ride that has been a great deal of fun, but all good things must come to an end sooner or later, and the time has come for me to move on to something different.

What this means to you: escalation paths and such are still being worked out, but the India Postmaster team and I have spent a lot of time working together in the last couple months; they’ll take care of you. The AOL postmaster website and reputation tool should also be useful. I’ll provide any further information as I get it.

I’ve worked very closely with Laura Atkins from Word To The Wise over the years, and she knows her AOL stuff backward and forward – if you need consulting for AOL help, she can provide it. She’s also written a solid reference to AOL processes (as well as many other ISPs), which I’d encourage people to make use of.

It’s been wonderful working with you all, and I’m going to miss it, and you. I will continue writing here once the madness dies down; for the rest…I am going to spend next week re-reading Anne McCaffrey’s Dragons of Pern series – doesn’t everyone wish they had their own dragon? and then begin my new job at the end of this month. The particular detail of “where” is not yet public, though it will be soon.

I’ll be around. Mazel Tov, people! So long, and thanks for all the fish.

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